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Terms and Conditions

1. Introduction

Welcome to Mudrak Prints. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our website.

2. Use of Our Services

  • Our products and services are for personal and business use only.

  • You must provide accurate and complete information when placing an order.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Orders and Payments

  • All orders must be placed through our website.

  • Prices are subject to change without notice.

  • Full payment must be made before order processing.

  • We are not responsible for errors in design files uploaded by customers.

  • For customization, we print the goods only after design confirmation. Please check your designs carefully, as once printed, we will not be liable for any changes.

4. Shipping and Delivery

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • We are not responsible for delays due to courier issues or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping addresses.

5. Returns and Replacements

  • We do not offer any replacement or refund on customized and personalized goods.

  • Readymade goods can be replaced but are not eligible for a refund.

  • Replacement requests for readymade goods must be made within 2 days of delivery.

  • We may request photos or evidence to process claims.

6. Intellectual Property

  • All designs, logos, and content on our website are owned by Mudrak Prints and may not be used without permission.

  • Customers are responsible for ensuring they have the rights to use any designs submitted for printing.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the amount paid for the order in question.

8. Privacy Policy

  • We collect and store customer information only for order processing and customer support.

  • We do not share or sell customer information to third parties.

9. Changes to Terms and Conditions

  • We reserve the right to update these terms at any time.

  • Continued use of our website implies acceptance of any changes.

10. Contact Us For any questions regarding these terms, please contact us at +91 9582327224.